Effective Date: 01-Aug-2025

At WuduEase, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.wuduease.co.uk. We are committed to safeguarding your data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Personal Identification Information: Name, billing address, shipping address, phone number, email address.
  • Payment Details: Collected securely via third-party payment gateways (e.g., Stripe, PayPal). We do not store full card information.
  • Order History: Products purchased, order date, delivery preferences.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools like Google Analytics).

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Provide customer service and respond to inquiries
  • Improve our website and user experience
  • Prevent fraudulent transactions and ensure secure payments
  • Send relevant offers or updates (only if you opt in)

We never sell your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. By using our website, you consent to the use of cookies.

You can adjust your cookie settings at any time via your browser.

Common types of cookies we use include:

  • Essential Cookies – Necessary for the operation of our website.
  • Analytics Cookies – Help us understand how users interact with our site.
  • Marketing Cookies – Used only if you accept marketing cookies.

4. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g. couriers, payment processors)
  • Legal or governmental authorities when required by law
  • Technical support providers helping us maintain our website

All third parties are obligated to respect your data and use it only as instructed by us.

5. How We Store & Protect Your Data

Your data is securely stored using encrypted technologies and protected against unauthorised access, alteration, or disclosure.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy (e.g. order history, legal compliance).

6. Children’s Privacy

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict certain types of data processing
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at [insert your support email].

8. Marketing Emails and Communication

You will only receive promotional emails from us if you opt in during checkout or signup. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites (e.g. payment gateways, tracking links). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any information.

10. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in law, services, or technology. When we do, the revised date at the top of this page will be updated. We recommend reviewing this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:WuduEase
Email: Info@wuduease.co.uk
Phone: 07828489933
Website: https://www.wuduease.co.uk